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Six simple systems. Each one fixes a leak.

We build each one for your business, then run it every month. Here's exactly what you get.

Reviews

Every finished job gets an honest review request, and every new review gets a reply.

Customers compare stars before they call. We make asking for reviews automatic: your customers get a short, friendly email with a link that opens your Google review box, so leaving one takes less than a minute. Every new review gets a professional reply from us, so anyone reading can see an owner who cares.

What you get

  • Review request emails sent to your customers for you
  • A direct link to your Google review box
  • A reply to every new Google review, in your voice
  • Unhappy reviews answered calmly and professionally

$197/mo as the Word of Mouth plan, no setup fee

Included in every plan.

Example of a review request email from Your Business asking a customer called Dan for honest feedback, with a Leave a review button, and Dan's review with a reply from the owner.
Example: a review request email, and a reply to the review it brought in.

Google Business Profile

Show up when locals search for what you do.

Your Google profile is often the first thing a customer sees, before your website and before they call. We set it up properly, fill in every section and keep it current every month. We don't promise rankings, because nobody honest can. We make sure your profile gives Google and customers every reason to choose you.

What you get

  • Every section set up: categories, services, service area, hours and description
  • Kept current every month with fresh photos and updates
  • Your details kept accurate, so nobody calls a dead number or shows up when you're closed

Part of the Talk of the Town plan

$297 setup + $297/mo, with Reviews included. Also part of Booked Solid.

Example of a complete business listing for Your Business, with photos, a 4.9 rating from 126 reviews, opening hours, the service area and Call, Directions and Website buttons, beside a checklist showing categories, services, service area, hours, description and photos all complete.
Example: a complete Google profile, kept current every month.

Missed-call text back

Every missed call gets a text back in seconds.

When you can't pick up, the caller gets a text within seconds: sorry we missed you, what do you need, and a link to book a time. Callers who won't leave a voicemail will often answer a text. You keep the conversation instead of losing the customer to the next number on the list.

What you get

  • An automatic text to every caller you miss
  • An online booking calendar, linked in every text
  • Works with the number your customers already call
  • A texting number registered in your business name

$197 setup + $97/mo

Add to any plan. Included in Booked Solid. Texts billed at cost.

Carriers require registration in your business name before texts can go out. We handle the paperwork. Registration fees are billed at cost, and approval usually takes a few weeks.

Example of a missed call at 6:12 PM getting an automatic text, the caller replying to ask whether someone can come tomorrow morning, and the job booked for tomorrow at 9:00 AM.
Example: a missed call turned into a booked job, without you picking up.

AI chat + voice agent

An assistant that answers calls and chats day and night.

Nights, weekends and the middle of a job: your AI agent picks up the phone and answers chat on your website. It knows your services, hours and service area, answers common questions and books jobs straight into your calendar. When something needs you, it takes a message and sends you the details.

What you get

  • Answers phone calls and website chat, 24/7
  • Trained on your services, hours and service area
  • Books appointments into your calendar
  • Sends you the details of every conversation

$497 setup + $297/mo

Add to any plan. Included in Booked Solid. Call and AI minutes billed at cost.

Example transcript of a call at 9:42 PM answered by an AI agent, which books a caller whose air conditioning stopped working for tomorrow at 8 AM, and the booking added to the calendar.
Example: an after-hours call answered and booked into your calendar.

Database reactivation

Turn past customers into this month's jobs.

Old invoices, past quotes, customers you haven't heard from in a year: they already know your work. We send them a short, personal message by text and email that brings them back for their next service, repair or check-up. No ad spend, no strangers. We recommend running a campaign every three months.

What you get

  • Your customer list cleaned and sorted
  • Messages written for your business and your customers
  • Sent by text and email, with opt-outs handled automatically
  • Replies passed straight to you to book

$497 per campaign

Add to any plan. Your first campaign is included in Booked Solid.

Text messages need carrier registration in your business name first.

Example text message inviting a past customer called Sam to book a water heater check before winter, and Sam replying that any morning next week works.
Example: a past customer booked again from one message.

Past-review replies

Every old review answered, in one go.

Unanswered reviews make a business look absent. We write a thoughtful reply to every review already on your Google profile, good and bad, so anyone scrolling sees an owner who pays attention.

What you get

  • A reply to every existing Google review
  • Negative reviews handled calmly and professionally
  • A one-time job, no subscription

$299 one-time

Add to any plan.

Example of a two-year-old three-star review from Chris P. about a late arrival, with a reply from the owner posted this week thanking Chris for the honest feedback.
Example: an old review answered, so anyone scrolling sees an owner who pays attention.

Next step

Not sure where to start?

Start with Word of Mouth or Talk of the Town, then add the rest once it's working. On the free call we'll tell you which one fits your business.

See plans and pricing

Find out where your jobs are slipping away.

Book a free 15-minute call. I'll look at your Google profile and reviews before we talk, and you'll leave with a clear plan, whether you hire us or not.

Book a free call (opens in a new tab)
  • Month to month
  • No contracts
  • 30-day money-back guarantee on your first monthly fee

Not ready for a call? Get a free Google profile check by email (opens your email app).